DTC eCommerce Development
Take control of your brand with a custom direct to consumer (DTC) eCommerce platform that puts you in charge of your customer relationships, brand identity, and growth.
Why decide on DTC eCommerce with Rigby?
Tailored solutions for DTC brands
From intuitive product discovery and personalized recommendations to seamless checkout and flexible payment options, we create solutions that align perfectly with your customers' online shopping habits, and latest trends.
Custom features for DTC shoppers
Build essential features for direct to consumer brand like wishlist functionality, abandoned cart recovery, and loyalty programs to encourage repeat purchases, enhance customer loyalty, and reach target audience.
Direct customer relationships
Take control of every interaction with your customers, from first contact to post-purchase support. Say goodbye to middlemen and take complete control of your customer journey.
Personalized shopping experiences
Use user insights and data to create tailored recommendations, marketing campaigns, and shopping experiences that drive loyalty, attract more customers, and increase sales.
Omnichannel integration
Connect your online store, physical locations, and mobile apps seamlessly to offer your customers a consistent and engaging experience wherever they shop.
Global expansion
Reach target customers worldwide with features for managing multiple markets, localized content, and international payment options.
What you will get from our DTC eCommerce development service?
Our direct to consumer eCommerce solution enable your company to build stronger customer relationships, optimize the customer journey, and drive online purchases effectively. Here’s what you’ll gain:
Kickstart with our Medusa DTC Starter
Our Medusa DTC Starter is packed with essential features and a ready-to-use framework. Save time, reduce costs, and accelerate your launch with our expertly designed starter solution.
Modern tech stack
Leverage open-source technologies like Medusa, ensuring your DTC eCommerce platform is future-proof, scalable, and cost-effective.
Flexible collaboration
Gain full control over your project’s pace and budget with our adaptable team setup. We ensure your DTC eCommerce store is delivered according to your specific business goals.
eCommerce focused
Our expertise is focused on eCommerce businesses, ensuring that every aspect of your DTC eCommerce platform - from conversion rate to customer engagement - is optimized for success.
Proof of concept first
Start small with a proof of concept. We’ll build and deliver one feature or module so you can see our capabilities before committing to the full project.
Global timezone alignment
No matter where your business operates, our dedicated team works in sync with your time zone for seamless communication and project coordination.
Let’s build together
Let’s talk about how we can build your commerce project — tailored to your business, powered by Rigby
From Concept to Successful DTC eCommerce: Our Process
We guide you through every step: from defining the right idea to validating it with real users. Our proven process helps you move fast, test assumptions, and lay the foundation for scalable growth.
Pre-implementation analysis
Define your business goals, eCommerce strategy, and technical requirements to ensure a solid foundation for your DTC eCommerce.
Minimum Viable Product design
Design a Minimum Viable Product (MVP) for your focused on DTC essentials, that address your audience, eCommerce industry, and business model.
Development and pilot project
Build the essential components of your DTC eCommerce, including inventory management systems, and features to drive traffic and increase sales, transforming your vision into a functional platform.
User testing and feedback
Collect insights and customer data from early adopters, evaluate platform performance, and ensure your DTC eCommerce is secure, scalable, and optimized for more sales before launching to your full customer base.
Review and roadmap
Analyze results, determine the project's success, and plan ongoing updates and improvements of your DTC eCommerce with our expert project managers.
Our clients’ success stories
We don’t just deliver services — we also build modular, open-source tools and starters to speed up development and make innovation repeatable. Built on Medusa core. Designed by Rigby.
Rigby helped us build an online store using Medusa.js. The site is not only functional and user-friendly but also designed to support our future plans. It enabled us to create highly targeted marketing campaigns and track customer interactions more closely. This has resulted in increased conversion rates, better customer engagement, and a deeper understanding of out customer preferences. Their project management was excellent. They communicated regularly, and quickly handled any challenges that came up. To sum up, Rigby was great to work with—very responsive and professional. They delivered everything on time and helped us create a platform that meets our needs perfectly. We’re excited to see where we can take our business with this new system.
Got a project in mind? Let’s talk
“We build engines for growth, tailored to how your business actually works. Let’s talk about how we can help bring your vision to life.”